About Produktiq
Produktiq is an e-commerce venture dedicated to bringing quality products to our customers, enhancing their lives, and contributing to society as a whole. We specialize in a wide range of products including watches, car accessories, mobile accessories, and computer gadgets, all offered at affordable and fair prices. Our goal is to provide exceptional value, backed by excellent customer service and a seamless shopping experience.

Why Choose Produktiq?

• Cash on Delivery
• Nationwide Shipping
• 14-Day Return & Refund Policy

Our Mission

At Produktiq, our mission is simple: to provide immense value to our customers by exceeding their expectations. We focus on delivering top-quality products, unbeatable customer satisfaction, and the best solutions for your needs. We are committed to placing quality at the heart of everything we do, ensuring that every product we sell enhances the lives of our customers.

Our Vision

We aim to be a leader in the digital and e-commerce space, revolutionizing the way people shop for tech and accessories. Our vision is to serve customers worldwide, delivering premium products right to their doorsteps. With a focus on continuous growth and innovation, we are determined to make lives easier, enhance living standards, and provide the best of technology to the global community.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at produktiq@gmail.com. Please note that returns will need to be sent to the following address: 

-> 158 Khizar park habibullah road, Lahore, Pakistan.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You have to pay for the return shipping price.

You can always contact us for any return question at produktiq@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bqaisar6@gmail.com.